FAQ

Frequently Asked Questions

How much is delivery?

Flat delivery is Rs 300 all over Pakistan. Cash on Delivery is available — pay when your parcel arrives.

How long does delivery typically take?

Delivery typically takes 2-4 working days. This is a typical timeframe, not a guarantee — timings can vary by city and courier load. We will confirm details on WhatsApp after your order.

How do I choose a baby size?

Newborn (0-3M) is for 0-3 months, 3-6 Months is for 3-6 months, and 6-12 Months is for 6-12 months. If you are between sizes, message us on WhatsApp (0347 0090250) and we will help you choose.

How do exchanges work?

If you receive a defective or wrong item, please contact us on WhatsApp within 7 days (see our Refund and Exchange Policy). Please keep the item unused with its packaging.

How do I order on WhatsApp?

Message us on 0347 0090250 with the product name and your city. We will confirm availability, colour/design options and delivery details before you order.

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